Govt Launches E-Sampada Web Portal And Mobile Spp To Bring Uniformity In Systems Across India
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New Delhi, December 26: In a significant step to further boost transparency & accountability in providing various estate services Ministry of Housing and Urban Affairs Hardeep Singh Puri on Friday introduced a new web portal and mobile app, e-Sampada.
The portal provides online facility to users across India to lodge complaints, submit documents and appear for virtual hearing.The new application provides a single window for all these services including an allotment for over one lakh goverment residental accomodations, office allotment to goverment orgnisation in 45 office complexers in28 cities booking of in 45 office complexes in 28 cities, booking of 1,176 holiday home rooms and venues like 5, Ashoka Road for social functions.
In a significant step to further boost transparency & accountability in providing various estate services & adopt digital technologies, I was delighted to launch e-Sampada, a single online platform for management of all GoI Estate services on occasion of Good Governance Day. pic.twitter.com/TOM3DL4q7B
— Hardeep Singh Puri (@HardeepSPuri) December 25, 2020
Addressing the media in a program organised on virtual platform, Hardeep S Puri said that this is significant step towards promotion of e-governance to boost transparency and accountability in providing various Estate Services like allotment, retention, regularisation, no dues certificate etc.
He further said that E-Sampada is developed to simplify processes and bring uniformity in the system across India. This will promote ease of living for Government of India officers / Departments as all services can be availed online on a single window with a live tracking of applications. Real time information on utilisation of assets and delivery of service will facilitate optimum utilisation of resources. The automated processes will minimize human intervention and will lead to greater transparency.
I am glad to share that Hon’ble Minister of State (I/C) for Housing & Urban Affairs will launch the e-Sampada, a Web Portal & Mobile App of Directorate of Estates at 3.30 pm on 25th December 2020, Good Governance Day. pic.twitter.com/sWmaB0didZ
— Manoj Joshi (@Secretary_MoHUA) December 24, 2020
Durga Shanker Mishra, Secretary said that E-Sampada equips users with very specialised features like personalised dashboard, service usage archive and real time status on licence fees/dues. All payments / dues are to be made cashless through digital modes. It is user friendly and is device responsive. Users will have visual experience of services and will be able to give feedback online.
The portal provides online facility to users across India to lodge complaints, submit documents and appear for virtual hearing. It will reduce administrative cost and will save time and resources by reducing visits to Directorate of Estate. e-Sampada Mobile App and Chatbot facility has been provided for better user experience. Service level benchmarks and activity log for officials are incorporated to ensure accountability.
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