Kohima, Nov 20 : The Police station located in the heart of Kohima Town, has received ISO certification. It has been awarded ISO 9001:2015 certification on meeting the specified parameters. As per the records, it was the first established police station under Naga Hills district by the British Regime in the year 1933.
The North Police station is currently headed by an Inspector rank officer-in-charge and 88 other ranks. The specified parameters which were observed to have met by the police station were of Quality Management System on policing and related scope of activities which includes maintenance of public peace, law and order, prevention, detection and investigation of crime and criminal activities, emergency response, VIP Security and prevention of human trafficking.
In order to meet the specified parameters, the police station has streamlined the process of character or passport verification and the system of filing and record keeping. The infrastructure of the police station too was upgraded and disposal of various complaints have been made time bound. The Kohima Police have acknowledged that the upgrade will positively result in better quality service to the public and improve proficiency in police administration.
The Officer in charge at the police station has said that the ISO certification has helped to ensure that the police personnel routinely evaluate its working and implement remedial measures, as and when required.